How ITAD works

At Keystone, we follow a proven, step-by-step process that protects your data, supports compliance, and maximizes the value of your retired IT equipment whether you’re managing a single office or hundreds of locations worldwide.

Our IT asset disposal services explained

Dispose of your IT assets simply and safely with a clear, secure, and compliant ITAD process.

Wherever your assets, we will retrieve, inventory and dispose of the in full compliance with relevant regulations (with an audit trail to prove it). 

Here’s how it works:

1. Schedule your on-site IT asset pick up

Schedule your on-site IT asset pick up at a time that works best for you. Once the pick up date is confirmed, we coordinate all required documentation and arrive to your site fully prepared.

Our trained technicians handle on-site removal, loading, and chain of custody management to ensure a secure, efficient pickup with minimal disruption to your operations. We provide pick up services anywhere in the US.

2. Securely pack & prepare for transport

All equipment is carefully packed and tagged, and transported to our secure, limited access, 24-hour video-monitored ITAD facility for processing.

3. Certified data destruction and audit process

Assets are stored in our limited-access, 24/7 video-monitored facility. Our trained technicians audit and sanitize each asset, removing asset tags or any other markings. All data-bearing components, loose media, documents, and identifiers are removed and securely destroyed.

4. View detailed reporting & obtain certificates

Keystone provides comprehensive documentation, including audit records and certificates of destruction and recycling. Clients receive access through our secure online portal, creating a permanent, compliant record for internal, legal, and regulatory requirements.

Asset lifecycle management

Certified & secure data destruction services

Hard drive shredding

Physically shredding data-bearing devices is the best method for businesses to keep sensitive information from falling into the wrong hands.

Hard drive & data erasure

Our certified data destruction services in NJ, PA, and NY also include total data erasure according to NIST 800-88 standards.

On-site data destruction

We provide on-site hard drive destruction for clients with especially strict compliance or information security standards.
Best-in-class, certified facilities

Hard disk shredding in a secure, limited‑access facility

All hard drives scheduled for off‑site destruction are processed in our secure, limited‑access IT asset processing facility in Langhorne, PA. Each workstation is equipped with certified data erasure tools and environmental controls to ensure both data security and sustainability.

Designed for secure processing

Designated zones for intake, testing, data sanitization, and outbound logistics eliminate unnecessary handling and reduce risk.

24/7 video surveillance

We record every step of the handling process from arrival and data destruction to final disposition.

Limited access controls

Access is limited to screened and authorized and every entry and exit is electronically logged.
Get money back

Turn erased assets into recovered value

Once your devices are securely wiped and certified, Keystone can help you recover value through our asset value recovery program.

Instead of sending usable equipment to recycling, we remarket qualified IT assets and return funds back to your organization.

Fully certified

We take your data security seriously (and have the credentials to prove it).

Get started with a secure ITAD process

Whether you’re refreshing IT equipment, closing offices, or managing ongoing IT lifecycles, Keystone makes ITAD simple, secure, and transparent.

Frequently Asked Questions

What types of equipment can be processed through ITAD?

We handle laptops, desktops, servers, networking equipment, storage devices, mobile devices, and more.

View our full list of what we recycle.

Can ITAD support remote or distributed offices?

Yes. Keystone specializes in supporting enterprises with multiple locations and remote offices across regions.

Learn more about ITAD for remote offices and ITAD for office equipment.

How do you ensure data is completely destroyed?

We use certified data erasure software and physical destruction methods, with documentation provided for every asset.

Learn more about our data destruction services.

Will we receive documentation after processing?

Yes. Upon completion of the asset audit, clients receive full documentation confirming the chain of custody and asset verification process.

We also provide an online client portal so clients have access to view their records.

Can ITAD help us recover value from old equipment?

Yes. Eligible assets are resold through our asset value recovery program, helping you recapture value.

Learn more about asset value recovery.

Hear it from our clients

5-star customer reviews

Trusted by leading institutions and companies, with global service capabilities.

“Keystone Technology Management has been a fantastic partner for our E-cycling needs. ”
"Their team is always willing to help, even on short notice, and they consistently deliver with professionalism and efficiency. The staff is friendly, responsive, and a pleasure to work with. We truly appreciate their support and reliability."
Keith G.
 Manager, Logistics
"Our trusted partner for electronic disposal for over 10 years"
"Keystone Technology Management have been our trusted partner for electronic disposal for over 10 years, and they continue to exceed expectations. Most recently, they assisted us with a complex laptop lease return project, and their expertise truly simplified what could have been a logistical nightmare. If you're looking for a reliable, security-conscious technology disposal partner, I highly recommend Keystone Technology Management."
William D.
 Senior Operations Management Leader
" Keystone has always been a great partner"
"Been working with Matt for years. Keystone has always been a great partner, and I have always shared their details with other partners. I look forward to working with the team again."
Vinny R.
 IT Administrator
"We work with Matt and his team several times a year with locations all across the country. "
"Every interaction has been professional and prompt, and if any issues arise, they work to make it right ASAP. I would highly recommend Keystone."
Charlie U.
 Manager Of Systems Administration