How ITAD works
At Keystone, we follow a proven, step-by-step process that protects your data, supports compliance, and maximizes the value of your retired IT equipment whether you’re managing a single office or hundreds of locations worldwide.
Dispose of your IT assets simply and safely with a clear, secure, and compliant ITAD process.
Wherever your assets, we will retrieve, inventory and dispose of the in full compliance with relevant regulations (with an audit trail to prove it).
Here’s how it works:
1. Schedule your on-site IT asset pick up
Schedule your on-site IT asset pick up at a time that works best for you. Once the pick up date is confirmed, we coordinate all required documentation and arrive to your site fully prepared.
Our trained technicians handle on-site removal, loading, and chain of custody management to ensure a secure, efficient pickup with minimal disruption to your operations. We provide pick up services anywhere in the US.
2. Securely pack & prepare for transport
All equipment is carefully packed and tagged, and transported to our secure, limited access, 24-hour video-monitored ITAD facility for processing.
3. Certified data destruction and audit process
Assets are stored in our limited-access, 24/7 video-monitored facility. Our trained technicians audit and sanitize each asset, removing asset tags or any other markings. All data-bearing components, loose media, documents, and identifiers are removed and securely destroyed.
4. View detailed reporting & obtain certificates
Keystone provides comprehensive documentation, including audit records and certificates of destruction and recycling. Clients receive access through our secure online portal, creating a permanent, compliant record for internal, legal, and regulatory requirements.
Certified & secure data destruction services
Hard drive shredding
Hard drive & data erasure
On-site data destruction
Hard disk shredding in a secure, limited‑access facility
All hard drives scheduled for off‑site destruction are processed in our secure, limited‑access IT asset processing facility in Langhorne, PA. Each workstation is equipped with certified data erasure tools and environmental controls to ensure both data security and sustainability.
Designed for secure processing
24/7 video surveillance
Limited access controls
Turn erased assets into recovered value
Once your devices are securely wiped and certified, Keystone can help you recover value through our asset value recovery program.
Instead of sending usable equipment to recycling, we remarket qualified IT assets and return funds back to your organization.
We take your data security seriously (and have the credentials to prove it).
Get started with a secure ITAD process
Whether you’re refreshing IT equipment, closing offices, or managing ongoing IT lifecycles, Keystone makes ITAD simple, secure, and transparent.
Frequently Asked Questions
What types of equipment can be processed through ITAD?
We handle laptops, desktops, servers, networking equipment, storage devices, mobile devices, and more.
View our full list of what we recycle.
Can ITAD support remote or distributed offices?
Yes. Keystone specializes in supporting enterprises with multiple locations and remote offices across regions.
Learn more about ITAD for remote offices and ITAD for office equipment.
How do you ensure data is completely destroyed?
We use certified data erasure software and physical destruction methods, with documentation provided for every asset.
Learn more about our data destruction services.
Will we receive documentation after processing?
Yes. Upon completion of the asset audit, clients receive full documentation confirming the chain of custody and asset verification process.
We also provide an online client portal so clients have access to view their records.
Can ITAD help us recover value from old equipment?
Yes. Eligible assets are resold through our asset value recovery program, helping you recapture value.
Learn more about asset value recovery.
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